Shipping policy
Shipping Policy
Thank you for shopping with Evola. We are committed to delivering your order as quickly and reliably as possible.
Processing Time Orders are typically processed within 1–2 business days after payment confirmation.
Shipping Carriers We work with multiple carriers to ensure the best delivery experience for your location.
Delivery Timeframes
- Belgium & EU: 7–14 business days
- International: 7–14 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. [Optional: Orders over €[X] qualify for free shipping.]
Customs & Import Duties For international orders outside the EU, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at [your contact email] within 7 days of the expected delivery date.